Refund Policy Ludo Indie :
At Ludo Indie, we strive to provide our players with an enjoyable and rewarding gaming experience. We understand that circumstances may arise where you may need to request a refund for your subscription or purchases. Please review our refund policy below to understand how refunds are handled:

Subscription Refunds:

• Subscriptions to Ludo Indie are billed on a monthly basis. If you wish to cancel your subscription and request a refund, you may do so within 24 hours of your subscription renewal date.
• Refund requests made within the specified timeframe will be processed, and the subscription amount for the current billing cycle will be refunded to your original payment method.
• Refunds will not be issued for subscription cancellations made after the 24-hour window following the renewal date.

• In-App Purchases:
• In-app purchases made within the Ludo Indie game, such as tokens, power-ups, or virtual items, are non-refundable once the purchase is confirmed.
• We recommend exercising caution and careful consideration before making any in-app purchases to avoid unintended purchases or dissatisfaction with virtual items.


• Refund Process:
• To request a refund for your subscription, please contact our customer support team at [customer support email] with your request and relevant details, including your account information and the reason for the refund.
• Refund requests will be reviewed and processed within a reasonable timeframe. You may be required to provide additional information or documentation to support your refund request.


• Exceptions:
• In certain cases, exceptions to the refund policy may be granted at the discretion of Ludo Indie's management team. Such exceptions may include technical issues, billing errors, or extenuating circumstances.
• Requests for refunds outside of the specified refund policy timeframe will be considered on a case-by-case basis.


• Contact Us:
• If you have any questions or concerns regarding our refund policy or need assistance with a refund request, please don't hesitate to contact our customer support team at techsupport@etouchmobile.net. We're here to help and ensure your satisfaction with our services.